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On sky-max package:-very,very reliable(never disconnects!)Fast(twice as fast as previous ISP)and cheap(half prce of previous ISP):-So far more reliable,twice as fast and 1/2 the cost so very happy with service! 
I signed up to the Sky deal to get broadband and I have been on the phone every other day to Sky trying to get a connection. Simple things like opening email take over 15 minutes and usually time out. I am going to try and get out of the contract as paying...
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Great deal £10 for max no prob till month 12,started with the (i) flashing orange and going off did the reset thing nothing so 8 phone calls later and back on line after going thou all the things they told me to do( on all 8 calls) lucky for me i got someone...
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Since being changed over from Sky Connect to Sky Mid my Broadband connection service has been operating very well indeed. I have no complaints at all and at £5 a month consider it to be excellent value for money.
Amazing value, pity the product is so poor. Supposed to be getting up to 8mb, at this moment am getting 0.2mb which in my eye's is unacceptable. Used to have to re-set the router, within 10 mins of use, every time I wished to use the internet a couple of...
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I was tied into a 12 month contract with sky. took me two months to get connected and had problems every day. cost me over £30 in techical telephone calls at premium rate which they eventually gave me back by two months free chargeafter sendin recorded...
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have base package,3miles from exchange getting 1.8mb now ,used to only get 0.7mb .
excellent isp, gone for up to 16mb and at mo am getting 6mb ( even though B says i can only get up to 2mg)
had a problem with router replacement was sent out straight away, customer service A easy set up, highly recommend
had a broadband promising 16 mb getting 2-3 mb only called customer service had to call 7-8 times and kept on hold for hours before i had to just get it to be disconnected. worst experience till now
upgraded my sky package to 16 mb but as yet cannot see a difference in speed etc.. tried to contact sky but get no joy. held in line on phone being charged for the priviledge. but hung up after ten minutes..
Had the 8mb Mid package for the past 3 months, very pleased overall. Setup proceeded exactly as promised.
Getting 4/6mb on average, have no adverse comments.
I've got sky broadbnad and i must say i'm very pleased.... excellent price and value and customer service is really good.....if you want TV, Phone and Broadband then go for Sky.... forget the rest!
very good so far my speed is always around 8 to 10mbs, london
I would not recommend sky BB to anyone unless your only concern is cheap broadband. I am on 16mb have only ever got 12mb max which is not bad but what really annoys me is the speed can drop all the way down below dail up speeds on occasions then i have to...
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Basically its cack. I pay the £10 for max and i am going to downgrade cause its as slow as hell so there is no point in the extra tenner a month chasing promised speeds that never appear and it disconnects all the time during early evening use
I live Half amile from exchange,I am supossed to get up to 16mbps download. I have never had above 2, most of the time below 1.when i turn it on it takes ages to connect to sky.com.All they tell me is to swich my modem and computer of & on.not good enoughnI...
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£10 a month for up to 16Mbsyou get 1,5 if you are lucky
Can not complain really,minor hitches experienced,unlike virgin media,speed .5 down, on a 2mb contract able to cancel at anytime.
I'm surprised they can actually call them selves a broadband provider.
only on base as miles from exchange .was of for 4 days due to exchange fault ,customer service could be better ,faster than dial up and as it is free cant be bad .average 1mbs on a good day up to 1.5mbs .
Absoloutly terrible. The site never works. Email through them never works. You cannot recieve images in the email even! They offer you this great deal for broadband for £5 per month, then last minute tell you that you are in the wrong area and will ahve to...
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I was attracted by the £10 deal for 16Mb, and dropped BT... how I regret that decision!!! The speed is terrible, I don't know how far I am from the exchange, but I have yet to record any speed higher than 620 kbps. Customer service listened but didn't really...
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can't wait till end of contract
will not recommend to anybody.
getting 0.1mbps since my new router arrived and i live 1.75km from the exchange! Customer "un"helpful desk is a waste of time & money
Dreadful, had it 2 weeks then told them to stick it and give me my MAC Code. It will be sent within the next day or so. 8 years of trouble free AOL service prior to Sky.
waste of money, stay away. I receive less than 1mb and live 0.5km from exchange
Overall i find Sky to be excellent. Customer service is helpful, seems reliable so far and very pleased with speeds averaging 3-5mb on the mid range 8mb service as my exchange can only manage 5.5 max. Cheap and decent in my experience.
paying for an 8mb connection and so far i have noit topped 1.5mb. Disgraceful.
have increased to 8 from 2 paying extra 5 pounds for 1.5 mb speed, have phoned repeatedly but blame bt,rubbish had no problem with tiscali,sky should reimburse customers for service they cannot provide.
I don't get my full 16Mb but cannot grumble @ £10 per month for a good stable 12.5Mb and no trouble (touch wood :P)
awful. 16mb connection runs at 1mb approx. and service connects approx 60% of the time. they dont return calls and they dont understand what youre ssying
very poor all round, very hard to contact by phone. often slow and unreliable
Much Better Than AOL
It is better than BT i found
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