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I was having trouble getting my laptop to connect wirelessly to my O2 router. It would not connect to a previous BT router, so it wasn't O2's problem - however I eneterd live chat on the O2 Broadban help, the guy on the other end took remote control of my...
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After paying MAAF £19.99 a month for .12 MB speed.They only reduced tarrif by £5 for final month,I changed to O2 and cannot believe the improvement and their honesty.Initially signed up for their premium service but because I was only receiving up to 4MB...
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After a series of fiascos with BT, it was a pleasure to do business with O2. They delivered when and where they said. It took 4 days from ordering to set up and I never had to deal with a call center. They charged half the price and even gave me a discount...
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No problems whatsoever, very quick and easy process, had Internet running at full speed 4 days after, for the best price in the market.

previously with tiscali service was terrible, moved to o2, had no problems.

I joined O2 broadband in April 08. It is fantastic. I suffered for 18 months with TalkTalk.

Had it for 2 weeks...such a relieve after BT, promised speed 8mb, but it goes even beyond 9, for 7.50 a month this is the best deal available, can't fault it so far.

Had O2 for one month , superb service, friendly staff you can understand , if I could give them 6 stars I would
After BT they are a dream come true

I've just joined 02,had a very small problem to start but was resolved & they gave me 2 months free BB..The speed isn't as fast as i liked,but i'm still happy,and the customer services are really good.I've had to call them twice & both times my call was...
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Fantastic! Speed faster than they told me it would be and free technical helpdesk with nice Scottish boys who understand queries and help in moments. SO different from Orange. Very happy!

Excellent customer service, Good billing system without errors(unlike BT), Very reliable with good speed. Highly recommended.

I started of with onetel when broadband started then i whent to bt and i was not happy so i when to talktalk for the last 3years with all of them I was getting about .4kbps now I am getting 5.2mb
o2 broadband I am very pleased with the service.onetel bt and...
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O2 customer for a month. Fantastic customer service. You will know everything that happen to your line and set up of your account ! excellent answers over the phone with people who really want to help ! They have UK based call center.. ok with scotish accent...
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after being ripped off by Virgin/Telewest, O2 have been surprisingly a breath of fresh air to deal with as far as service and speed. Hope they do everything they need to do to maintain this level - not like the other big providers. Hope they will introduce a...
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Had O2 for a couple of months after switching from BT they were a nightmare!!! anyway everything so far has been great although my speed is 9mb was hoping for a little more :)

I would recommend O2 to everyone that can get it i have been using it for a month or so as a beta tester and the service has been brilliant & i am getting 15mb download speeds :)