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5/10
Overall Average Rating
5 /10
Eclipse
45 % positive customer ratings
>> GO TO THE ECLIPSE BROADBAND WEBSITE *
SPEED
4 /10
4/10
RELIABILITY
5 /10
5/10
CUSTOMER SERVICE
5 /10
5/10
PRICE
6 /10
6/10

Eclipse Broadband Reviews

6/10

OK - 6 /10

Pb1jb1 from Crewe on 07 Nov, 2008
7/10
Price
8/10
Customer Service
9/10
Reliability
3/10
Speed

I have been with them for nearly 2 years. In the past couple of months the speed has nose dived. Time for a change i am of to B  


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3/10

Very slow - 3 /10

Alex on 01 Aug, 2008
3/10
Price
4/10
Customer Service
6/10
Reliability
1/10
Speed

has got progressively slower over the past year. it's now bordering on dialup speeds. called techical support but they don't seem too interested in fixing the problem, just sending you away to do loads of speed tests every time you call. I CAN TELL IT'S SLOW...    read full review


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8/10

not bad - 8 /10

zx2 from nottingham on 19 Jul, 2008
8/10
Price
8/10
Customer Service
6/10
Reliability
6/10
Speed

you can get hold of someone in the uk and not somewhere else in the world ,,,had a few problems but that was down to good old bt ??????  


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4/10

slow slow slow - 4 /10

mark on 29 May, 2008
UNRATED
Price
4/10
Customer Service
2/10
Reliability
2/10
Speed

getiing fed with being fobed off with you need to try this try change filter modem,,not god enough  


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2/10

useless - 2 /10

joe90 on 10 May, 2008
UNRATED
Price
2/10
Customer Service
4/10
Reliability
2/10
Speed

On Eclipse 8mb ??? for 2 years constantly complaining that only getting less than 1mb. They blamed my house wiring, computer and anything except their own failure. Changed to O2 with same set up exactly and instantly got well over 12 Mb constantly and...    read full review


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8/10

Not bad!!! - 8 /10

Robbo on 28 Jan, 2008
UNRATED
Price
6/10
Customer Service
8/10
Reliability
6/10
Speed

Only had one issue with these guys and that was specifically down to good ol' BT. Though I could not raise anyone to help on the tech support line after 5pm. Yes the speed is only around 3MB, but that seems to be the average in the UK and is a bone of...    read full review


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2/10

slow,slow,slow - 2 /10

chris on 25 Jan, 2008
UNRATED
Price
2/10
Customer Service
2/10
Reliability
2/10
Speed

went for the option 4 the best they do.8mg more like 1.5mb have vnot seen my download speeds go above 40kb do not go with eclipse trust me they are a waste of time  


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8/10

All OK - 8 /10

Nuts on 01 Jan, 2008
UNRATED
Price
8/10
Customer Service
6/10
Reliability
8/10
Speed

Consistently getting over 4meg, sometimes higher. No problems.Basic home package at £14.99 per month !  


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4/10

Was fast now slow - 4 /10

Clive on 06 Dec, 2007
UNRATED
Price
6/10
Customer Service
6/10
Reliability
4/10
Speed

I have Evolution option 1 initial speed was 4meg now it's at it's best at 1.7meg. I was told to up grade to option 2. Speeds still 1.7meg this is my second ISP I don't believe there a ISP that can provide there advertised bandwidth speed.  


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8/10

Good service - 8 /10

Dave on 29 Nov, 2007
UNRATED
Price
8/10
Customer Service
8/10
Reliability
8/10
Speed

Nothing wrong at all, good service  


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2/10

SLow, Don't bother - 2 /10

Ernst on 11 Nov, 2007
UNRATED
Price
2/10
Customer Service
2/10
Reliability
2/10
Speed

It's not Broadband! it's slower than dailup! If You want Fast internet you need to continue serching. I've been for 7 months with them and only had problems. I think they don't know what broadband means in Hull! Signed up for O2 now(16meg !), see what that...    read full review


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>> GO TO THE ECLIPSE BROADBAND WEBSITE *
* links with an asterix are "affiliated links" which help the site stay completely independent, ad free and unbiased. Please note the inclusion of such links has no impact on any of the site's content , reviews or ratings. This is based solely on the opinions of users of the site. In the interest of transparency & if you would prefer not to support our site the following link is non affiliated version of the links above : Eclipse broadband


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